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Help and instructions

Short guides to installing and setting up VPN and proxies, and what to do if something doesn't work.

Client installation

WireGuard for Windows / macOS / Linux

Official client from the WireGuard site. Free, supports all platforms.

WireGuard for iOS

App Store. Install, import the .conf — done.

WireGuard for Android

Google Play. Import via QR scan or by opening the .conf.

AmneziaVPN (for AmneziaWG)

Client for configs on the AmneziaWG protocol. Use it if you bought an AmneziaWG config or if WireGuard is unstable on your network.

How to buy and connect

  1. Buy a config — two ways:
    • in the Telegram bot @PandaDefenderBot: top up your balance — «Top up» → amount → payment method; then «Buy config» → «Shared servers» or «Individual servers» → country → quantity → duration → protocol button «Wireguard — $X» or «AmneziaWG — $X» (the payment is taken from your balance immediately). Proxies are bought via «Buy Proxy»;.
    • or in your account dashboard on the site: Dashboard → «Buy config». Shared servers are available there, and your account must have Telegram linked; individual servers and proxies are bought in the bot.
  2. Download the resulting .conf file (or scan the QR code in the mobile client).
  3. Open the WireGuard / AmneziaVPN client, import the file.
  4. Toggle «Connect» — and you're on the VPN.
  5. Check your IP on a service like ifconfig.me — it should match the country of the chosen server.

All purchased configs and proxies are in the Telegram bot under «My connections»: there you can renew them, show the key or QR code, download the config and check it («Check»). In the dashboard on the site you can also view configs, open the QR code and download the .conf file, while proxies are under «My proxies»; the «Extend» button in the dashboard opens the bot. If Telegram is linked to your site account, the bot and the dashboard share the same purchases.

Proxies: how to use

After purchase the proxy comes as lines with the connection details: http://login:pass@IP:PORT and socks5://login:pass@IP:PORT.

  • Browser: extensions like Proxy SwitchyOmega (Chrome) / FoxyProxy (Firefox). Enter IP, port, type (HTTP or SOCKS5), login, password.
  • Telegram: Settings → Data and Storage → Use Proxy → Add Proxy. For MTProto-proxy — just open the link we send.
  • At system level: Windows / macOS proxy settings — enter HTTP/SOCKS5 address, port and credentials.

Issues and diagnostics

  • WireGuard won't connect — try an AmneziaWG config or a server in another country; if that doesn't help, contact support.
  • Connected, but no internet — check AllowedIPs in the config (must be 0.0.0.0/0, ::/0). If you edited it manually — re-import the original.
  • Low speed — switch to a server closer to you: a shorter route is usually faster.
  • Config expired — renew it in the bot: «My connections» → config card → «Renew». An individual server is renewed with «Renew server» on its card.

Services and prices: shared VPN servers, individual server with a dedicated IP, IPv4 and IPv6 proxies, MTProto proxy, AmneziaWG, server locations and payment methods.

If something doesn't work — write to the «Support» section of the client area or tap «Support» in the Telegram bot @PandaDefenderBot and describe the problem. All ways to contact support.